Space Whip Remix
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Orders will be shipped via USPS Mail.
You will receive an email with tracking information within 24 hours. If you did not receive this email, please check your spam folder, and also be sure you entered the correct email address. This system is automated and occasionally has errors. If you believe you did not receive a tracking number- please email us at Support@GloFX.com and we will resend tracking information. If you need help tracking a package, please call us for assistance.
We are proud to offer quick, simple, and easy returns with no restocking fees!
For returns or cancellation of an order, please call or email us as soon as possible.
We guarantee to replace or repair any items that arrive broken, defective, or suffer damage during shipping.
All return requests and order disputes must be submitted within 14 days of purchase domestic and 30 days of purchase internationally*. Items must be unopened, unused, and in their original packaging. Once a return has been authorized, items must be received within 30 days (domestic) or 45 days(international). Buyer is responsible for return shipping costs. This does not apply to items that arrived damaged. If your order arrived damaged, contact us within 48 hours of receiving your order.
When returning a package to our facilities, customers must obtain and provide tracking information to ensure proper delivery of your item. Please do not mail items back to us without prior contact. All return packages must be clearly labeled on the outside of the package with your return authorization number to be efficiently processed.
Refunds are made only to verified credit cards, Paypal accounts, or otherwise are given in the form of store credit.
Cancellation / Return / Exchange Policy
For order disputes, late delivery, missing packages, or other order related issues, please call us immediately at 1-844-GO-GLOFX (U.S.), +1-850-559-6404 (International). We utilize trusted third party expediting companies, and final decisions will be based on the outcome of their research and analysis of each package. Once your order has been processed, Shipping and Handling Costs cannot be refunded.
To prevent issues, please call us before ordering if you have any confusion.
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